PRIVACY POLICY

This website is run by Yasmin Wong, trading as THE ER CLUB, a personal trainer and online coach based in Huddersfield, UK. I am responsible for your personal data.

Contact: yas.lifts@gmail.com

- Free guide: your first name and email address.

- Bookings: your name, email, phone number (if you give it) and the date and time you book.

- Messages: anything you send me through the website chat, Instagram, WhatsApp or email.

- Coaching clients: details about your training, nutrition, body measurements, progress photos and any health information you choose to share so I can coach you safely.

- Payments: payment details are handled by PayPal or your bank. I don't see or store your card details.

- Website use: cookies, only if you accept them (see below).

- To send you the free guide and, if you agreed, occasional emails with tips and offers (consent). You can unsubscribe at any time.

- To manage your booking and reply to your messages (to take steps before a contract).

- To deliver your coaching and keep you safe while training (contract). Health information is only used with your explicit consent.

- To keep payment records (legal obligation).

I only share your data with the services I use to run my business:

- GoDaddy (website, forms, bookings and cookies)

- HubFit (coaching app)

- PayPal (payments)

- Meta: Instagram and WhatsApp (messages)

Some of these companies may store data outside the UK. They use legal safeguards to protect it.

I never sell your data.

- Free guide emails: until you unsubscribe.

- Enquiries and bookings that don't become coaching: up to 12 months.

- Coaching records, including health information and photos: up to 12 months after coaching ends, unless you ask me to delete them sooner.

- Payment records: as long as UK tax law requires.

I only share your photos or words on my website or social media with your written permission. You can withdraw it at any time and I'll remove them.

The website uses cookies to understand traffic and improve your experience. Non-essential cookies are only used if you click "Accept". You can decline them or clear them in your browser at any time.

You can ask me to see, correct or delete your data, to stop using it, or to send it to you. You can withdraw your consent at any time. Just email yas.lifts@gmail.com and I'll reply within one month.

If you're unhappy with how I use your data, please contact me first. You can also complain to the Information Commissioner's Office (ICO): ico.org.uk.

My services are for adults aged 18 and over.